Business_First Richmond

Business First Richmond


What is Business First Richmond?

The Business First Richmond Program is a successful business assistance program that utilizes face-to-face interviews with top leaders of existing businesses in the city of Richmond to gather feedback on doing business in Richmond. This feedback helps the City and its regional partner, the Greater Richmond Partnership (GRP), connect businesses with the resources they need to stay and grow in Richmond.

What are the goals of the program?

  • To thank area businesses for their contribution and commitment to the regional and city economy;

  • To give businesses the opportunity to share their opinions about doing business in the region;

  • To learn from businesses the factors critical to business success;

  • To connect businesses with the resources they need to be successful, such as assistance with facility or product expamsion efforts, address permit and inspection issues or develop a strong workforce pipeline.

  • To take the information gathered from the businesses and use it to improve the business climate in Richmond.

What do I do as a participant?

It's a simple process. A Business First Representative meets you face-to-face and asks you questions about your business and experience with running your business in the region and the city. These interviews last approximately 30 minutes.

How will the company information be used by the Business First Program?

First, the information obtained during the interview will be used to direct resources and assistance to the company as needed. Second, the information gathered is presented in an anonymous, summary format through a yearly published report in July. No company names are ever used as the data presented is in aggregate form, unless you approve your business being highlighted as a participant in the program.

What has the program accomplished? Why is it important?

Since September 2006, when the Business First Program launched, more than 400 City of Richmond-based businesses representing 20,000 jobs have been interviewed. Participating businesses have received assistance in areas such as business expansion needs, financing and workforce development. By reaching out and learning from the business community, the City can better determine where issues exist and make the necessary fixes.

How can I find more information about participating in the Business First Program as a Business or a volunteer?

For information on how to participate as a company, please click here to sign up online at or contact Betty-Anne Teter at 804.646.1823.

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City of Richmond
Economic & Community Development

Main Street Station
1500 East Main Street, Suite 400

Richmond, VA 23219